While working on an internal document on the progress that we’ve been making in moving towards continuous product discovery, I came across The Place of UX by Ryan Singer of Basecamp. A thing he wrote in the comments stood out to me in particular:
[W]hen we work on entirely new products … [it’s better to have] a small intensely collaborative pool who figures everything out together.
As I am currently working on a product that is more or less entirely new, this comment was immediately relevant to me. But initially, I took this comment as an advocacy for letting everybody on a small team working on a new product figure everything out. With the dual tracks of product discovery and product delivery on a product team now accepted knowledge, at least to my understanding, this sounded a lot like running a single-track team. But let’s back it up a bit.